thatsindian.in believes in helping and supporting its customers as far as possible and therefore has a liberal cancellation and refund policy.

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.

For outright cancellations by you:

– If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

  • If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product. In the unlikely event that your merchandise arrives damaged, or there is an issue in size you should email us the details along with a picture of the product within 24 hours of receiving your order.

On confirmation over email from us, you will need to ship the product back to our address.

Refunds will be made in your bank account within 10 working days from the date of cancellation of order.

Please make sure that the original product tag and packing is intact when you send us the product back.